PortoBay Flores

Located on lovely pedestrian/touristic street in the heart of the city. Nearly everything in the city is a walkable distance away, so we never really needed to take the public transport/taxi unless we did day trips out of town. It's also about 5 minutes away from Sao Bento train station, so it was easy to get there even with our luggage. Staff was very nice, they recommanded restaurants to us, and helped us book them. One complementary drink voucher was given to each person in our party to enjoy at the hotel bar during happy hour. Room was clean, and water, Nespresso coffee pods, and tea sachets were replaced each day. Beds were also redone each day without having to ask for room service. Shower pressure was amazing.

The staff- oh my! It was my daughter's 25th birthday and I decided to treat her to a trip to Portugal. Whilst in our room shortly after arriving at the hotel, we were surprised with a bottle of wine and a slice of cake- with the staff member wishing my daughter a happy birthday! That was such a nice and unexpected gesture that kicked off a fantastic weekend. The choice of vegan food was good at the hotel. The vegan breakfast was amazing! There were a few restaurants close by that served vegan food which was an added bonus of the location of the hotel. The location was perfect. This weekend was intended to relax and have a spa weekend. The facilities at the hotel were exceptional. My daughter was spoiled this weekend. She felt like royalty and that in part was because of the setting of the hotel and the staff. I would 100% come back and 100% recommended this hotel. This was our first time in Portugal and thoroughly enjoyed it

The property was stunning and we received a lovely welcome at reception, as well as complimentary drinks! The view of the courtyard from our bedroom was stunning, and the bedroom itself was beautiful. The room had everything we needed, including aircon, water, tea, coffee, gorgeous Portuguese biscuits and lovely toiletries! The sunken bath was a huge hit!

Room 307 is at the end of a corridor so quiet plus it has an extra large terrace with sun loungers. We much appreciated the walk-in closet too. Breakfast was excellent.

Great central location on pedestrian street. Nice, small, spa facility. Black-out blinds were amazing meant that we slept very well. Nice happy hour at the hotel bar. Welcome snack and drink were also very much appreciated.